Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Bithub Luxmoner collects and stores information necessary for your use of our trading platform. Details on how we collect and store this data are outlined in the following Privacy Policy.

Our policy is grounded in the following principles:

• To ensure complete transparency about our personal data collection and storage practices:

Our goal is to ensure you understand how we collect and process your data so you can make informed decisions. We follow clear guidelines and procedures for handling information on this official website. Our policy details the specific methods we use, providing transparent, clear information about how your data is used. You remain in control.

We will provide timely updates whenever we determine you should be informed. Transparency is our priority.

Our dedicated support team is on hand to answer any questions about our processes, including our compliance with the laws of Malaysia. Please contact us at: info@bithub-luxmoner.com

• We do not use personal data for any purpose other than what is described in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper operation of Bithub Luxmoner services and facilitating connections between trader-members and third-party trading platforms. We also process data to maintain and enhance features and services on our official website, protect our rights, and comply with regulatory or other legal obligations. Where necessary, we will process personal data to support administrative and other business functions related to the Services provided to you, the client.

To provide better services tailored to your preferences and needs, Bithub Luxmoner uses personal data.

• To access and use the essential tools that protect your personal data and safeguard your rights in this matter:

At any time, you may contact us to access your personal data. We can also update or delete it where appropriate. Additionally, we can facilitate requests to transfer your data to you or to a nominated third party. These services are provided to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security controls are banking-grade across our official website and platform. While no system can be guaranteed 100% secure, we are committed to continuously upgrading our systems and reinforcing the protections already in place.

We maintain a detailed, comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all data relating to a natural person.

Our policy applies to all natural persons who are identified or identifiable. This covers any individual who can be identified, or has already been identified, based on data entrusted to us or data that we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organisation of personal data.

We do not collect, and do not knowingly seek to collect, any information from individuals under 18. We also do not allow persons under 18 to use our official website or trading platform for any purpose. If we become aware of any user or data related to a person under 18, we will delete that information immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data necessary to enable your use of our services. Where required, we may also request additional information to verify your identity and confirm account ownership. To maintain and improve service quality, we collect and analyse data about your use of our platform and of services provided by our third-party partners.

3. You are under no obligation to provide your personal data to the company.

Although you are not obliged to provide your data, choosing not to do so may limit the services we can offer. It may also restrict your ability to use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following types of personal data:

We do not collect information that can personally identify you. We do, however, collect details such as specific account activity, IP addresses, and the date and time of access. For maintenance, security, and support purposes, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language preference associated with your account.

We only collect and store personal data that you explicitly consent to share when we connect you, through our service, with a third‑party trading platform.

The personal data you have shared with third-party platforms may include your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes described in this Policy. All such use and processing comply with applicable laws in Malaysia.

The company will not handle, process, or transmit your data except in compliance with applicable laws in Malaysia. The following are the legal grounds for this:

• By providing your information to the company, you consent to the storage and processing of your personal data. You also authorise us to transfer your data to the relevant third-party trading platform, where appropriate. Your consent applies to the processing of your personal data for one or more purposes.
• To improve our services, establish or defend legal claims, and pursue our legitimate interests, among other purposes, the company may need to store and process your personal data.
• To comply with legal obligations, we must process data.

If you would like more information about the data processing we are required to perform, please contact us via email.

Below is a list of the specific purposes for which we may process your personal data, together with the applicable legal bases.

6. Disclosure of Personal Data to Third Parties

For purposes such as storing and processing IP addresses, conducting user surveys and analytics, and delivering related services, the company may share anonymised personal data with third-party service providers.

When you request it, we may share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by that company’s privacy policy. This may include multiple digital trading platforms.

To improve our services and better support our clients, the company may share personal information with its affiliates and partner companies.

Where required by law, or to safeguard the company’s rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In connection with major corporate transactions—such as a sale of the company, seeking investment, or obtaining a loan—we may share relevant data in a lawful and appropriate manner. This also applies in the event of a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Services

In compliance with applicable laws and industry standards, our official website may use cookies and similar technologies for site analytics and in collaboration with advertising partners.

Cookies—small text files stored on your device when you visit a website—help us gather information about your browsing behaviour, preferences, and usage. We use them to personalise and enhance your experience by remembering your settings and tailoring our services to you. Cookies also support website analytics and the collection of aggregated statistics for strategic planning.

In general, two types of cookies are used on this website. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends. They help the site recognise you when you return and make it easier for you to use the website.

Types of cookies:

We may use cookies where necessary and in line with their intended purposes:

Cookies are blocked or have been cleared

To delete or block cookies, do so through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you block cookies, some site functions and features may not work as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept longer if required by applicable laws, regulations, or our company policies.

At your request and at your discretion, we will share your personal data with third-party trading platforms for 12 months. When that period ends, and with your consent, we will continue sharing the data for a further 12 months.

As part of our operations, we routinely review all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organizations

Where necessary for service delivery and/or security, personal data may be transferred to countries outside your own and to international organisations, with robust safeguards in place. We apply the highest data security standards to protect your information and ensure you retain access to all applicable legal rights and remedies at all times.

All residents of the European Economic Area (EEA) are protected by applicable data protection laws and safeguards.

• Data transfers are always conducted under EU legal jurisdiction and competence, in accordance with the standard data protection safeguards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are carried out in line with Article 46(2). These transfers are governed by a legally binding and enforceable agreement.
• Data transfers are carried out in accordance with the European Commission’s Standard Contractual Clauses (SCCs) under Article 46(2)(c) of the GDPR. You can review these Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with advanced technical and organisational measures that follow gold‑standard practices. These measures are designed to prevent unlawful or accidental destruction, loss, or alteration of data.

Although we use rigorous, industry‑standard measures to protect personal data in accordance with applicable laws, we cannot guarantee that your personal data will be error‑free in all circumstances. Accordingly, we are not liable for any disclosure of personal data, or for incidental, intangible, or consequential loss or damage. This includes events beyond our control, such as transmission errors, unauthorised third‑party access, or other similar causes.

If we receive a lawful request from regulators or other authorities, we may be required to disclose your personal data. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your information.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to third-party websites

This website may contain links to third-party applications and websites. These parties are neither affiliated with nor controlled by the company, and our Privacy Policy does not apply to them. They maintain their own policies and practices for the collection and processing of personal data, and we are not responsible for such activities. Use at your own discretion.

Before sharing any personal data, always review the privacy policy of the company or service on its official website. Make sure their data collection, use, and processing practices align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes through our official website and other appropriate channels. The updated privacy policy will be published on the website, and unless stated otherwise, the revised policy will take effect immediately upon publication.

13. Your rights regarding your personal data

You have full control and the final say over how any and all of your personal data is used, including the right to verify its accuracy, correct any errors, and choose to delete it or limit the scope and nature of processing by us.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected in accordance with the rights described herein. To exercise those rights immediately, kindly email the address below.

Accessing Your Rights

If the personal data you have provided is accurate, you may access it at any time. Any of your personal data that we process is accessible by us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it in electronic format. If you require additional copies of the personal data we process beyond the initial copy, a reasonable fee may apply.

Your rights under the law and our Privacy Policy must not be exercised in a way that infringes the rights of others. The company may refuse or limit access to personal data if granting access would compromise the rights and freedoms of other individuals.

Right to Rectify Errors

Any errors in your personal data, whether due to omission or inaccurate details, may be corrected by you or by the Company to ensure proper processing.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: 1) where your data has been processed without your consent or outside legal boundaries; 2) when you request its removal and the Company has no legal obligation to retain it; 3) when you object to any further processing by us, even if lawful and based on our or a third-party provider’s legitimate interests; and 4) when we are required by law to delete your data.

The right to deletion is overridden and superseded by legal obligations under EU or member state law. Likewise, the right does not apply where data is required to establish, exercise, or defend against legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following cases: 1) where a legal obligation under European Union or Member State law prevents deletion. 2) With your consent, where it is required to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Your Right to Data Portability

If you have consented, in any form, to the collection and automated processing of your personal data, you have the right to access and review the personal data you have provided.

You may request that your personal data, in whole or in part, be transferred to another company or organisation, where this is technically feasible. This does not affect your right to have your data erased. This right cannot be exercised where doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Even where the Company relies on our legitimate interests, or those of a third-party service provider, you have the right to object to such processing and request that it cease. This right does not apply where there is a compelling legal basis to continue processing, including for the establishment, exercise, or defence of legal claims. In these cases, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing purposes.

Your Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where practicable. This does not apply retroactively to processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been violated in connection with the processing of your personal data, each European Union Member State has established a regulatory or supervisory authority for this purpose. You may lodge a complaint with the relevant authority at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend the response period by up to two months, depending on the volume of requests and the complexity of your request. If an extension is required, we will notify you and confirm the new deadline within one month of receiving your request.

We will provide the requested information electronically at no charge, unless doing so would conflict with applicable law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request if it is deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if we have reasonable doubts about the identity of the person requesting personal data, to protect data and ensure security.